Privacy Policy

1. Who We Are

The Joint Preservation Center (“JPC”, “we”, “our”) is a medical practice offering orthopedic and sports medicine services. This Privacy Policy describes how we collect, use, disclose, and protect your personal and health-related information when you interact with our website [jointpreservationcenter.com].

2. Information We Collect

We may collect the following categories of information:

Personal Identification: Full name, email address, phone number.
Medical Information (PHI): Conditions described by patients, uploaded files (e.g., MRIs), appointment information.
Insurance Information: Name of insurance provider, coverage type.
Technical Data: IP address, cookies, browser type, session behavior (via Google Analytics, Meta Pixel, or similar tools).

We may also collect information submitted by parents/legal guardians for minors.

3. How We Use Your Information

To respond to inquiries or schedule consultations.
To evaluate medical conditions and provide care.
To improve our website functionality and user experience.
For marketing or outreach (if permitted by law or with consent).

4. How We Share Your Information

We do not sell your personal information. We may share it:

With HIPAA-compliant service providers assisting in technical or communication services.
When legally required (e.g., subpoenas, health regulations).
With parental consent for minors.

5. Your Rights

Depending on your location, you may have rights to:

Access or correct your information.
Request deletion of certain data.
Opt out of data sales or targeted advertising (California residents).
Receive a copy of your health data (per HIPAA).

You may submit requests at: patients@jointpreservationcenter.com

California residents may exercise CCPA rights via the link: “Do Not Sell or Share My Personal Information”.

6. Cookies and Tracking

We use cookies and tracking tools (e.g., Google Analytics, Meta Pixel). These help us understand website usage but do not collect health-related information unless explicitly submitted by users.

7. Data Security

We use HTTPS encryption and secure servers. All health-related information submitted is stored and transmitted following HIPAA security standards.

8. Third-Party Services

We may use third-party tools that do not access PHI directly. No external tools are authorized to store or process protected health information unless governed by a BAA.

9. Children’s Privacy

We do not knowingly collect personal data from children under 13 without verified parental consent. Data of minors is processed only through guardian-submitted channels.

10. Updates to this Policy

We may update this Privacy Policy. The “Effective Date” at the top will reflect the last change.

11. Contact Us

The Joint Preservation Center
Email: patients@jointpreservationcenter.com
Phone: + 1 (310) 703-5819